This course will equip you to help your employer-optimise sales and customer service whether you are employed in pharmacy, a health shop or veterinary practice. The training will provide an understanding of the relevant health conditions, where advice may be offered and the products that may be recommended. Training is also provided on how to optimise telephone communication and service plus the administrative tasks required. Please note that we have changed the name of this course from Pharmacy Assistant. The name has been changed as this career boosting course will not lead to professional registration, and is useful in various healthcare sales settings and as a stepping stone into the professions.